• +91 72-30-00-30-72
  • Rani Bazar, Bikaner
  • Mon - Sat 10:00 - 19:00
  • Privacy Policy

    We care about your personal data and we value the trust you place in us. That’s why we are committed to protecting your privacy and confidentiality that you may share to Us to avail different services on Shine Huts Platform. Please ensure that this Privacy Policy is analyzed by you before using services displayed on the Platform. Thus, please read this Privacy Policy carefully.

    Note: This Privacy Policy shall be updated and changed (in accordance of the circumstances) from time to time and to stay acquainted with our methods of using your information and protecting your privacy, please review the policy periodically.

    This Privacy Policy ("Policy") outlines G S J COMPANY’S (Shine Huts) practice in relation to the storage, use, processing, and disclosure of personal data that You have chosen to share with Us when You access Our Platform or personal data that We may have access to or in relation to Your use of the services.

    Further, This Privacy Policy ("Policy") apply to the Shoppers, Buyers, Customers, Delivery Partners, Sellers, Wholesalers, Dealers, Manufacturers, Suppliers, Merchants, Service Providers, Business Partners, Franchises, Clients and all the Users of the Platform. For the purposes of this Privacy Policy, the Shoppers, Buyers, Customers, Delivery Partners, Sellers, Wholesalers, Dealers, Manufacturers Suppliers, Merchants, Service Providers, Business Partners, Franchises, Clients and all the Users of the Platform shall together hereinafter be referred to as “You”, “Your” or “Yourself” and Shine Huts hereinafter be referred to as “We”, “Us”, “Our”.

    Further, the word “User” or “Users” here indicate all those who will be using Our services on “Shine Huts” Platform no matter who they are or in which capacity they are availing or using the services. The word “Platform” shall mean the domain name www.jainsaheb.com (website) including the related mobile site and mobile application of “Shine Huts.”

    Further, it is to be noted that words referring to masculine include the feminine and the singular include the plural and vice versa as the context admits or requires; and Words importing persons includes individuals, bodies corporate and unincorporated.

    By using Shine Huts services, You expressly consent to the use of the services displayed on the Platform and disclosure of Your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the different Terms and Conditions of the Platform.

    1. Collection of Information from User

    The information We collect from You helps Us personalise and provide You a safe, efficient, smooth and customized experience at Shine Huts. This enables us to render full range of services displayed or available on Platform to You as per Your needs, convenience and satisfaction and also to improve Our Platform, prevent or detect fraud or abuses of Our Platform. Following are the information that We gather from You:

    1.1 Information You give Us

    In an effort to provide You different ranges of Services through Our Platform, We may collect the following types of information from You (as applicable) including but not limited to: Your name, middle name (if any), surname, gender, email address, mobile and/or telephone numbers, temporary and permanent address, city, pin code, date of birth, age, marital status, details about services/products/property that You need to buy or sell or rent (rent in case of immovable property), profile picture, contact details, Your voice recording, addresses of people You refer to Us, bank details, credit card/debit card/other payment instrument details, information regarding Your identity, business, corporate and financial information, work history, educational details, documented information such as Passport/PAN card/Aadhar card/Driver's Licence/Ration Card/Voter card, and any other information that can be used to identify You and We require in pursuance to meet Your needs, and to customize Our Platform to make Your experience safer and easier. We may also ask You to provide any other personal information which You give us in connection while booking/availing any service through Our Platform or is relevant to customer surveys and/or offers available on the Platform. All such information shall be collectively referred to as “Personal Information”.

    In general, You can easily browse Our Platform by entering Your personal information as asked by Us. Once You give Us Your personal information, You are not anonymous to Us. Where possible, We indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Platform (if it is not mandatory to fill).

    1.2 Non-Personal Information

    When You visit Our Platform, We may collect certain non-personal information as well such as Your internet protocol address, operating system, browser type, internet service provider, aggregate user data, browser type, software and hardware attributes, pages You request, number of click, search history and result selected, active seconds or minutes on the Platform, frequency of Your visit to the Platform, the date and time of Your visit to Platform or use of the Services and cookie information, etc. This type of information does not identify You personally.

    1.3 Automatic Information

    We automatically collect and store certain types of information whenever You access Our Platform. Like many other Platforms, We use “cookies” which refers to small file containing a string of characters that uniquely identifies Your browser and We use other unique identifiers as well and thus obtain certain types of information when Your Web browser accesses the Platform.

    These server logs may include information such as Your web request, Internet Protocol address (IP address) which is used to connect Your computer to the internet, browser type, browser language, the date and time of Your request, information about Your internet connection and Web beacon information.

    We use cookies primarily for User authentication but may also use them to improve the quality of Our services by storing User preferences and tracking User trends. Cookies can also help Us provide information that is targeted to Your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from Your hard drive at the end of a session. You are always free to decline Our cookies if Your browser permits, although in that case You may not be able to use certain features on the Platform and You may be required to re-enter Your password more frequently during a session. Further, We may also collect the following information:

    • Login credentials, Contact details, email address and password;
    • The location of Your device or computer including a unique identifier number for Your device;
    • Your preference and settings such as time zone and language;
    • Your searches and the results You selected from the searches;
    • Device model, Operating System, versions;
    • File name, Software;
    • Advertisement identifiers and mobile network information;
    • The full URL(Uniform Resource Locator) clickstream through and from Our Platform, including date and time, products and content You viewed or searched for, page response times, download errors, length of visits to certain pages and page interaction information (such as scrolling, clicks and mouse-overs);
    • Purchase and content use history;
    • Images or videos when You use services available on the Platform.

    We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

    1.4 User Communication

    When You send emails or other communications to Us, We may retain those communications in order to process Your enquiries, respond to Your requests and improve Services of the Platform. Further, Shine Huts shall communicate with You from time to time through SMS, Emails or any other digital channels and shall save Your data which is available with Us.

    1.5 Information from Other Sources

    We might receive information about You from other sources and add it to Our account information. By using or continuing to use the Platform, You agree to Our use of Your information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by Shine Huts with its discretion.

    We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for Shine Huts to disclose Your information, if so required, under applicable laws.

    2. Cookies

    Cookie is a small piece of data sent from Platform and stored on the User's computer/device by the User's web browser while the User is browsing. Cookies were designed to be a reliable mechanism for websites and applications to remember stateful information (such as items added in the shopping cart in an online store) or to record the User's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember pieces of information that the User previously entered into form fields, such as names, addresses, passwords, and credit-card numbers etc. Thus, We transfer cookies to Your device/computer's hard drive through Your web browser to enable Our systems to give You an efficient and smooth experience of using different services offered to You on Our Platform.

    3. Use of Personal Information of Our Users

    Information about Our Users is an important part of Our business and We take Your Privacy very seriously thus such details or information are used by Shine Huts for bona fide purposes only, which includes inter alia the following:

    • To allow You to use different services on the Platform and to carry out Our obligations arising from any contracts between You and Us;
    • To manage Your account and promote a safe service;
    • To provide You smooth, accomplished and better experience of exploring different features of Our Platform;
    • For internal record keeping of Shine Huts;
    • To resolve Your disputes, troubleshoot problems and any error You face;
    • To measure Your interest in the services/products/property or any service displayed on the Platform;
    • To inform You about different online and offline offers, coupons, vouchers, coins updates etc.;
    • To customize Your experience and respond to Your comments, reviews and questions and provide You better Services;
    • To communicate important notices or changes to the Services provided by Shine Huts, use of the Platform and the terms/policies which govern the relationship between You and Shine Huts and different Users of the Platform with each other;
    • To detect and protect You and Us against error, fraud and other criminal activity;
    • For the internal purposes of Shine Huts such as enhancing security of the Platform, auditing, testing, trouble shooting, data analysis and research conducted either indirectly/directly;
    • For promotion and marketing purposes;
    • For collating Your feedback, doing surveys and conducting research on Our User base for usage and improvement of Services of the Platform;
    • In case We diversify and expand services of the Platform;
    • For any other bonafide purposes with Your consent.

    From time to time, We may use Your information to foster the development of Our Platform according to Your interests.

    We shall be entitled to retain Your Personal Information for such duration as may be required for the purposes specified above and shall be used by Us only in consonance with this Privacy Policy.

    4. Sharing of Personal Information of Users

    Your trust is the foundation of Our business, which motivates Us to serve You for a longer period of time. Your personal information is very important to Us thus sharing personal information of Our Users inappropriately is against Our values and work ethic.

    We share Your information with the bona fide people and for the bona fide purposes only that includes-

    4.1 Business Transfers

    As We continue to develop Our business, We might sell or buy or diversify whole or any part thereof of businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy. Also, in the unlikely event that Shine Huts or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

    4.2 Disclosure of Your Information

    We may need to disclose Your information to:

    • (i) protect and defend the rights or property of Shine Huts, including to enforce Our agreements, policies, and terms; and
    • (ii) protect the personal safety of You, Shine Huts, its members and employees, or any person, in an emergency; and
    • (iii) protect Shine Huts from incurring any legal liability. In such an event, Shine Huts shall be under no obligation to specifically inform You or seek Your approval or consent.
    4.3 Publicly Viewable Content

    Any content or personal information that You share or upload on any current or future publicly viewable portion of the Platform (on discussion boards, in messages and chat areas, etc.) will be publicly available, and can be viewed by others.

    It is to be noted that, We shall have the right to add, delete and change the Privacy Policy according to the circumstances. You are required to read the Privacy Policy periodically. Your continued use of the Platform will constitute Your agreement and acceptance to the updated Privacy Policy.

    5. Safety and Security of User’s Information

    We have designed stringent security and safety measures to ensure better protection of Your information which is stored and saved on Our servers. Once Your information is in Our possession, it is secured with passwords and pins, and no unauthorized person has any access to it.

    We endeavor to abide by the security guidelines and take reasonable steps in compliance with the applicable laws, to help protect Your rights of privacy and ensure Your information (personal or otherwise) maintained with Us is not accessed in an unauthorized manner, misused, altered, or destroyed. However, We do not guarantee that such security systems can prevent all potential security breaches.

    We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal user information. Our security procedures mean that We may occasionally request proof of identity before We disclose personal information to You.

    It is important and advisable for You to keep Your personal information secure. You shall not share Your username, password, or other security information of Your account with anyone. In such cases, We would not be liable for any misuse, unauthorized access, alteration, or damages incurred due to this. We assume no liability for any such security breaches or damages.

    6. Links to Other Sites

    Our Platform may contain different links to other websites that may collect personally identifiable information about You. Thus, We are not responsible for the privacy practices or the content of those linked websites.

    7. Accessibility of User’s Information by User

    You can access Your own information including Your name, address, payment options, profile information, household settings, and purchase history in "My Profile" section of the Shopper App, or “My Account” section in the case of the Seller App of the Platform. Apart from it, the following is the information which You as a Shopper can access:

    • Status of recent orders (including any subscriptions);
    • Your complete order history;
    • Personally identifiable information (including name, email, password, home address, work address, referral code, contact details, etc.);
    • Payment settings (including payment card information, promotional certificate and gift card balances, and related settings);
    • Email notification settings (including but not limited to Product Availability Alerts, Deliveries, Special Occasion Reminders, and newsletters);
    • Recommendations and the products You recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
    • Shopping lists and gift registries (including Wish Lists, Cart, etc.);
    • Your content, devices, services, related settings, communications, and personalized advertising preferences;
    • Content that You recently viewed;
    • Voice recordings associated with Your account;
    • Your Profile (including Your product Reviews, Recommendations, Reminders, and personal profile);

    If You are a Seller, You can access Your account and other information, and adjust Your communication preferences by updating Your account in Our Seller Platform. As a Seller, the following is the information which You can access on the Platform:

    • Your Business Profile and Business details;
    • Your Pickup address;
    • Contact Details;
    • Bank Account details;
    • Documents that You uploaded;
    • Your reward points, coins earned, coupons, offers, Ranking, etc.;
    • Your complete Dashboard;
    • Details about Orders Received, Dispatched, etc.;
    • You can manage Your customers, inventory, product catalog, etc.
    8. Choices

    You have many choices regarding:

    8.1 Updation/Changes

    You have the liberty to modify, add, and update Your own information on Your account, subject to some limitations. Further, You have the choice to not provide certain information to Us; however, in such cases, You might not be able to take advantage of many services available on the Platform.

    8.2 Queries

    If You have any questions or queries as to how We collect and use Your personal information, You have the choice to contact Our Customer Care at +917230003072, which is placed on our Platform.

    9. Data Retention Policy

    We will retain Your data or information for as long as You use Our Platform and for a reasonable time thereafter. Retention of Your information is up to Our discretion. If You’d like Us to delete User Provided Data that You have provided via the App, please contact Us and We will respond in a reasonable time. Please note that some or all of the User Provided Data may be required for the App to function properly.

    10. Our Powers in Case Any User of the Platform Is Misusing the Services with Mala Fide Intentions

    It is to be noted that We can block You from using Our services if We find You troubling Us, Our workers, other stakeholders, or if We find You using Our services inappropriately, in violation of Our policies/terms. Further, if Your conduct or intention of using Our services is deemed to be mala fide, doubtful, disruptive, and troublesome, We have the discretionary power to block You from using Our Platform for the smooth and efficient functioning of Our services, and We are under no obligation to state the reasons for such action.

    11. Free Consent

    In order to use services available on the Platform, all information disclosed or shared by You on Our Platform shall be deemed to be disclosed by You willingly and without any coercion. Thus, We assume Your free consent for using and sharing Your information from Our end in order to render You different services in accordance with this Privacy Policy. We assume no liability pertaining to the authenticity, genuineness, misrepresentation, fraud, negligence, etc., of the information disclosed by You to Us.

    12. Complaints

    In case of any dissatisfaction related to the Platform, You shall first file a formal complaint with Our customer service before pursuing any other recourse. The complaints can be lodged at Our Customer Care, details of which are placed on Our Platform, and upon lodging a complaint, You agree to provide complete support to the customer service team with such reasonable information as may be sought by them. Our decision on the complaints shall be final, and You agree to be bound by the same.

    13. Grievance Officer

    In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

    Mr. Mohit Banthia

    Shine Huts

    Rani Bazar Industrial Area Road, Bikaner, Rajasthan 334001

    Phone: +91-7230003072

    Time: Mon – Sat (10:00 – 18:00)